Starting in 1983, the Gay family made a commitment to bringing quality customer service in vacuum sales, repair, and parts replacement to the people of Indiana, Kentucky, and West Virgina. Thirty-three years later, Vacuum Authority is thriving in 5 locations and the company's commitment to customer service hasn't wavered.
Over the years of keeping the local business alive, Vacuum Authority grew to become factory authorized dealers of the top vacuum brands in the circuit, such as Oreck, Dyson, Miele, Simplicity, Hoover, and Royal. We are now are the largest supplier of vacuums, parts, and service to Kentucky and Indiana.
Our customer service over the past 33 years, along with the extensive knowledge of our sales staff, are the specialties we continuously strive to keep up. Local businesses can't compete against big-box stores without those two qualities. Why? Because everyone at Vacuum Authority is interested in and cares about not only what they do, but also who they are helping. The owner, Russell, gives personal attention to each and every central vacuum installation and has been factory-trained to ensure you have the best product and installation for your home.
If you want the most for your money and an excellent customer service experience, stop into one of our 8 locations throughout Kentucky, Indiana, and West Virginia. We've got a long list of benefits to shopping with us, including our Money Back Guarantee, the option to Try Before You Buy, and assembly after purchase. Also, if you need a machine repaired, we won't leave you without a vacuum — we will send you home with a loaner until yours is back up and running like new.
Our portable vacuum store website can be found at www.vacauthority.com.
My Dad wanted me to pass along a thank you from him for the excellent service on the central vac.
My Dad says:
• “Bob was a delight to work with
• Bob and his son did a very professional assessment and installation
• My wife is very happy with the performance of the new unit
• Thank you for your quick and excellent response to our problem.”
Vacuum Authority, your one-stop source for all your central vacuum needs!